Sunday, October 28, 2018
Saturday, October 27, 2018
Cloud Transformation : Executing the Migration
With CSP selection complete, the organization can now tackle the hard work of executing the actual migration. This task should include:
- Planning and executing an organizational change management plan.
- Verifying and clarifying all key stakeholder roles.
- Detailed project planning and execution.
- Establishing internal processes for monitoring and periodically reporting the status of all key performance indicators.
- Establishing an internal cloud migration status feedback and response process.
Cloud Transformation : Smarter Way to Select a Provider
Cloud service provider selection requires a well-developed hybrid IT strategy, an unbiased application portfolio review and the appropriate due diligence in the evaluation of all credible cloud service providers. When discussing this linkage, I leverage the Digital Transformation Layered Triangle as a visualization tool. After agreeing to an appropriate high-level hybrid IT strategy, a digital transformation core tenant, candidate CSPs capabilities must be compared based on their:
- Availability of technology services that align with the business/mission model.
- Availability of data security controls that address legal, regulatory and data sovereignty limitations.
- Compatibility of CSP sales process with enterprise acquisition process.
- Cost forecast alignment with budgetary expectations.
Understanding Cloud Service Agreements(CSA)
Comparing cloud service agreements from the remaining viable service providers is next. These agreements typically have three components:
- Customer Agreement: Describes the overall relationship between the customer and provider. Service management includes the processes and procedures used by the cloud provider. Thus, it’s crucial to provide definitions of the roles, responsibilities and execution of the processes. The customer agreement does this. This document can be called a “master agreement,” “terms of service” or simply “agreement.”
- Acceptable Use Policy (AUP): Defines activities that the provider considers to be improper or outright illegal. There is considerable consistency across cloud providers in these documents. While specific details may vary, the scope and effect of these policies remain the same, and these provisions typically generate the least concerns or resistance.
- Service-Level Agreement (SLA): Describes levels of service by in terms of availability, serviceability or performance. The SLA specifies thresholds and financial penalties associated with violations of these thresholds. Well-designed SLAs can avoid conflict and facilitate the resolution of an issue before it escalates into a dispute.
Designing a CSA Evaluation
The CSA Evaluation must take into account all critical functional and nonfunctional organizational requirements and IT governance policies, to ensure:
- Mutual understanding of roles and responsibilities.
- Compatibility with all enterprise business level policies.
- An identifiable metrics for all critical performance objectives.
- Agreement on a plan for meeting all data security and privacy requirements.
- Identified service management points of contact for each critical technology services.
- Agreement on service failure management process.
- Agreement on disaster recovery plan process.
- An approved hybrid IT governance process.
- Agreement on a CSP exit process.
Cloud Transformation : Application portfolio analysis
An application portfolio screening process includes:
- The most appropriate CSP(Cloud Service Provider) target deployment environment.
- Each application’s specific business benefits, key performance metrics and target return on investment.
- Each application’s readiness for cloud migration.
Build a foundation
The first step in the screening process is determining the most appropriate cloud deployment environment. This practice establishes an operational foundation for subsequent service provider selections by using relevant stakeholder goals and organizational constraints to guide service model, deployment model and implementation option strategy decisions. Enterprises transforming their information technology should evaluate all available options by analyzing an app transition across three specific high-level domains and sub-domains, such as:
- IT implementation model
- Traditional
- Managed service provider
- Cloud service provider
- Technology service model
- Infrastructure-as-a-Service
- Platform-as-a-Service
- Software-as-a-Service
- IT infrastructure deployment model
- Private
- Hybrid
- Community
- Public
Cloud computing domains
These domains and sub-domains outline a structured decision process for placing the right application workload into the most appropriate IT environment. This is not a static decision: As business goals, technology options and economic models changes, the relative value of these combinations to your organization may change as well. Plus, single-point solutions are rarely sufficient to meet all enterprise needs. By the end of the cloud migration journey, an organization may require a mix of two, three or as many as 10 variations. Infrastructure variation is why an organizational hybrid IT adoption strategy is crucial.
Figure 1 is an example application decision matrix suitable for this step.
With target deployment environments selected, companies should evaluate each candidate application regarding their business benefits and ability to leverage cloud computing’s technical and operational advantages. Using a simple qualitative scale, stakeholders should agree on:
- Key performance indicators relevant to business or mission owner goals.
- Expected or target financial return on investment.
- Each application’s ability to use cloud infrastructure scalability to:
- Optimize time to deliver products or services.
- Reduce time from business decision to execution.
- Optimize cost associated with IT resource capacity.
- Increase speed of cost reduction.
- Possible application performance improvements that may include:
- More predictable deployment and operational costs.
- Improved resource utilization.
- Quantifiable service level metrics.
- Value delivered by improved user availability that may be indicated by:
- Improved customer experience.
- Implementation of intelligent automation.
- Improved revenue margin.
- Enhanced market disruption.
- Enhancing application reliability by:
- Establishing enforceable service level agreements.
- Increasing revenue efficiencies.
- Optimizing profit margin.
Determine KPIs
Below Diagram provides a baseline KPI and ROI model that can be easily modified to effectively manage a qualitative assessment across time, cost, quality and revenue margin criteria.
The final step of this application screening process is determining each application’s readiness to actually migrate to the cloud. This step should qualitatively assess the alignment of an application’s cloud migration decision to the organization’s:
- Risk appetite and risk mitigation options.
- Ability to implement, manage and monitor data security controls.
- Expected migration timelines.
- Expected ROI realization timelines.
- Current culture and necessary organizational change management resources.
Performing an application portfolio screening process can be useful in aligning cloud application migration projects with organizational business, technical, security and operational goals. It can also avoid application migration delays, failed business goals and team disillusionment by building and monitoring stakeholder consensus.
Sunday, October 21, 2018
Cloud Transformation : Classify your Data
Security evolves with cloud
Cloud computing has done more than change the way enterprises consume information technology. It’s also changing how organizations need to protect their data. Some may see this as an unintended consequence, but the headlong rush to save money by migrating applications to the cloud has uncovered long-hidden application security issues. This revelation is mostly due to the widespread adoption of “lift and shift” as a cloud migration strategy. Using this option typically precludes any modifications of the migrating application. It can also result in the elimination of essential data security controls and lead to grave data breaches.
Manage deployment
Today, the cloud has quickly become the preferred deployment environment for enterprise applications. This shift to using other people’s infrastructure has brought with it tremendous variability in the nature and quality of infrastructure-based data security controls. It is also forcing companies to shift away from infrastructure-centric security to data-centric information security models. Expanding international electronic commerce, ever tightening national data sovereignty laws and regional data protection and privacy regulations such as GDPR. These issues have combined to make many data classification schema untenable. Cloud Security Alliance and the International Information Systems Security Certification Consortium (ISC2) both suggest that corporate data may need to be classified across at least eight categories, namely:
- Data type
- Jurisdiction and other legal constraints
- Context
- Ownership
- Contractual or business constraints
- Trust levels and source of origin
- Value, sensitivity and criticality
- The obligation for retention and preservation
Classify data
Moving to classify data at this level means that one of the most important initial steps of any cloud computing migration must be a review and possible reclassification of all organizational data. By bypassing this step, newly migrated applications simply become data breaches in wait. At a minimum, an enterprise should:
- Document all key business processes destined for cloud migration.
- Identify all data types associated with each migrating business process.
- Explicitly assign the role of process data owner.
- Assign each process data owner the task of setting and documenting the minimum required security controls for each data type.
Update policies
After completing these steps, companies should review and update their IT governance process to reflect any required expansion of their corporate data classification model.
These steps are also aligned with the ISO 27034-1 framework for implementing cloud application security.
This standard explicitly takes a process approach to specifying, designing, developing, testing, implementing and maintaining security functions and controls in application systems.
It defines application security not as the state of security of an application system but as a process to apply controls and measurements to applications in order to manage the risk of using them.
These steps are also aligned with the ISO 27034-1 framework for implementing cloud application security.
This standard explicitly takes a process approach to specifying, designing, developing, testing, implementing and maintaining security functions and controls in application systems.
It defines application security not as the state of security of an application system but as a process to apply controls and measurements to applications in order to manage the risk of using them.
Cloud Transformation
Business is all about efficiency and effectiveness. In today’s world, however, those twin goals almost always lead to the cloud. Cloud Transformation is a Journey which you have to take in the modern IT world.
Cloud Experiences should include
- Covers the identification of key business processes and their associated data types.
- Outlines the importance of identifying process data owners
- And the required security controls for each data type.
2. Application Screening
- Looks at determining the most appropriate target deployment environment,
- Looks at each application’s business benefit,
- Looks at key performance indicator options and target return on investment.
- That segment also shows how to select the most appropriate migration strategy for each application.
3. Executing the Migration
- Includes selecting the most appropriate cloud service provider and technology services,
- Reviewing and verifying available data security controls and suggested steps for SLA negotiations. - Also addresses business/mission model alignment, organizational change management, and migration project planning.
Cloud Experiences should include
- How to understand and classify business critical data;
- Executing an efficient process for screening and selecting workloads and applications for cloud migration;
- Following a methodology for discovering the most effective strategy for each workload and application migration; and
- Seamless alignment to client’s multi-cloud strategy
Experience has also shown that businesses are in different stages of their “Journey to the Cloud.” These initial stages often include:
- Planning and designing common foundational infrastructure services;
- Pattern and Template based automated deployments for public clouds;
- Migrating workloads and applications to the most appropriate cloud through a standardized, repeatable tool driven framework;
- Monitor and Manage workloads using standardized tools and process aligned to cloud platforms; and
- Governing, tracking, managing and optimizing cloud usage and spend.
- Covers the identification of key business processes and their associated data types.
- Outlines the importance of identifying process data owners
- And the required security controls for each data type.
2. Application Screening
- Looks at determining the most appropriate target deployment environment,
- Looks at each application’s business benefit,
- Looks at key performance indicator options and target return on investment.
- That segment also shows how to select the most appropriate migration strategy for each application.
3. Executing the Migration
- Includes selecting the most appropriate cloud service provider and technology services,
- Reviewing and verifying available data security controls and suggested steps for SLA negotiations. - Also addresses business/mission model alignment, organizational change management, and migration project planning.
Sunday, October 14, 2018
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